Shipping Policy

Last Updated: September 2026

At Sithara Collections, we aim to make your shopping experience smooth and convenient. Orders are carefully packed and shipped to the delivery address provided during checkout.

1. Order Processing

Orders are generally processed within 1–3 business days after successful order confirmation. Processing may take longer during sales, holidays, or high-demand periods.

2. Delivery Time

Estimated delivery time may vary depending on your location and courier service. Delivery timelines shown at checkout are estimates and may be affected by circumstances beyond our control.

3. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before you complete your order.

4. Order Tracking

Where tracking is available, customers may receive tracking details after the order has been shipped. Tracking updates depend on the respective courier service.

5. Delivery Address

Customers are responsible for providing the correct and complete delivery address, phone number, and other required details. Sithara Collections is not responsible for delays or failed deliveries caused by incorrect information.

6. Delayed Deliveries

Occasionally, deliveries may be delayed due to weather conditions, courier issues, public holidays, high order volumes, or other circumstances beyond our control.

We appreciate your patience in such situations.

7. Failed Delivery

If a delivery cannot be completed because the customer is unavailable, provides an incorrect address, or does not respond to the courier, additional delivery charges may apply for re-shipping.

8. Damaged Packages

If your package appears damaged when delivered, please take clear photographs or videos and contact us as soon as possible. Our team will review the issue and assist you according to our Return & Refund Policy.

9. Contact Us

For shipping-related questions, please contact:

Sithara Collections
📞 9955745599
✉️ sitaracollections.in@gmail.com
📱 Instagram: @sitara_collectionsjrg

We’re committed to delivering your favourite styles safely and conveniently.